Jan 15, 2025 | The Innkeeper's Register - Hospitality
Active listening is a crucial skill for motel staff to master. It significantly enhances guest satisfaction. It also boosts overall service quality. Here’s a guide with examples to help motel staff recognize when their active listening efforts have been...
Jan 2, 2025 | The Innkeeper's Register - Hospitality
Introduction to Rhetorical Persuasion in Marketing Overview of Ethos, Pathos, and Logos in Modern Marketing Ethos, pathos, and logos are pillars of ancient rhetorical theory, established by Aristotle. Despite their age, they remain pertinent in the dynamic world of...
Dec 29, 2024 | The Innkeeper's Register - Hospitality
Understanding Word-of-Mouth Marketing Definition and Importance in Modern Business Word-of-mouth marketing (WOMM) is the organic promotion of products, services, or brands through the influential power of personal recommendations, conversations, and referrals. Unlike...
Oct 14, 2024 | The Innkeeper's Register - Hospitality
(Part Four in Our Series on Hospitality at the Upper Delaware Inn, in Hancock, NY) Understanding the Importance of Integrity in the Motel Industry Definition of Integrity in the Context of Motel Management Integrity in motel management involves operating with honesty,...
